About Us
Experience That Counts
Whether you are just beginning your business venture or have been in business for years, our team will work with you to help you obtain your business goals.
Our highly professional staff possesses a broad range of public accounting experience, gained from having worked with some of the largest national CPA firms as well as other local accounting firms. This diversity allows us to serve a variety of clients with annual revenues ranging from the low six figures to hundreds of millions of dollars.
We utilize the latest information technologies and industry software to ensure the best possible results for our clients. Established in 1985, our firm has a history of creating and sustaining good relationships with our clients, our alliance partners, and our community. We are known for our professionals’ expertise and for adhering to the highest level of professional standards and integrity.
Our professionals regularly attend continuing professional education programs and participate in the activities of the American Institute of Certified Public Accountants and local state CPA societies to further the ethical and technical standards of our profession.
Our Team
Our Founders
Established in 1985 by:
Mark Neal, CPA, CGMA
Lawrence E. Millhouse, Jr., CPA
Engagement Approach
Each engagement is carefully planned with our clients. We dedicate the necessary resources of the Firm to ensure our clients’ expectations are met. To that end, we stress both individual responsibility and a team approach. You will be assigned an engagement partner and manager who will be responsible for coordinating the accounting, tax and advisory services provided. When appropriate, they will draw upon the specialized skills of other firm members and consult on important issues. We understand that better decisions are made after a dialogue with management and other knowledgeable professionals. Our goal is to provide well designed financial information at an economical cost.
Our Focus
Our primary focus is to be the most highly respected professional services firm in the region. This will be accomplished by providing our clients with superior, personalized accounting, tax planning, and business consulting services; delivered in a timely, efficient and innovative manner by a professional team that clearly enjoys working together to exceed their clients’ needs.
We strive to be a valued asset to our clients all year round. We make a concerted effort to provide our clients with the financial information needed to help fuel and drive their ideas, inspirations, and goals into profitable results. We will make a concentrated, proactive effort to service all our client’s needs – both those requested and those needed but unrecognized.
Quality Control Standards
We have established a quality control program to assure that we are providing services in accordance with the highest professional standards. Milhouse & Neal, LLP is a Member of the Missouri Society of Certified Public Accountants and the American Institute of Certified Public Accountants. As a member, we regularly undergo independent peer reviews of our accounting and auditing practices to assure our clients that they are receiving a ?best practice? caliber of service. We have successfully completed the independent peer reviews of our accounting and auditing practice. During these independent assessments, the reviewers inspected our quality control policies and procedures, working papers, and reports on our accounting and auditing engagements. The reviewer?s examinations have consistently concluded that we fully comply with the stringent quality control standards set forth by the American Institute of Certified Public Accountants.
Client Bill of Rights
Our firm?s philosophy has been built on the premise that quality services ultimately result in higher value to our clients. As a client of the firm, we promise you the following:
- To conduct our business with the highest standards of integrity in adhering to the laws that govern our profession.
- To provide unsurpassed professional accounting and consulting services focused on personalized attention which consistently help our clients not only achieve, but exceed their business and financial goals.
- To ensure that our clients have access to us and to communicate with them with timely information to effectively operate their businesses.
- To seek and understand the critical needs of our clients and take a proactive approach to minimize tax burdens and improve business processes.
- To diligently guard the privacy of the information with which we are entrusted and to handle client affairs with strict confidentiality in accordance with the ethics of the accounting and consulting professions.
- To have available to you a core group of professionals to serve your account ensuring continuity of service and a thorough, ongoing understanding of your needs. Should your designated contact not be available, you will always have access to a backup resource.
- To cultivate an atmosphere of teamwork and mutual respect which promotes a climate of trust, innovation, and open communication among our clients and associates.
- To strive to achieve excellence in all our client engagements. We will carry out our responsibilities with pride, professionalism and enthusiasm.
- To deliver a high quality of work completed in a timely manner.
- To receive a clear detailed explanation on how your fees are calculated.
Privacy Policy
At Milhouse & Neal, LLP, we recognize that our relationships with current and prospective clients are based on integrity and trust. CPAs, like all providers of personal financial services, are required by federal regulations to inform their clients of their policies regarding privacy of client information. CPAs have been and continue to be bound by professional standards and state laws concerning confidentiality that are even more stringent than those required by federal mandate. We will take every precaution to continually protect your privacy.
Types of Nonpublic Personal Information We Collect
We collect nonpublic personal information about you that is provided to us by you or obtained by us with your authorization.
Parties to Whom We Disclose Information
For current and former clients, we do not disclose any nonpublic personal information obtained in the course of our practice except as required or permitted by law. Permitted disclosures include, for instance, providing information to our employees to prepare your tax returns and financial reports. In limited situations with your prior approval, we disclose your personal information to unrelated third parties who need to know that information to assist us in providing services to you. In all such situations, we stress the confidential nature of information being shared and that a violation of our confidentiality policy can result in the termination of an employee or third party relationship.
Protecting Your Information
We retain records relating to professional services that we provide so that we are better able to assist you with your needs and, in some cases, to comply with professional guidelines. To comply with Internal Revenue Service requirements, we retain a copy of all tax returns for current and former clients that we prepared for as long as the return is open to normal audit examination. In order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards.
Your privacy is our professional responsibility. Please call us at 314.995.6900 if you have any questions or concerns.
